01Privacy & SMS Communications
How we handle driver and staff phone numbers.
Flash Horse Trucking Inc (“Flash Horse Trucking,” “we,” “us”) operates an internal SMS and WhatsApp messaging program used solely to coordinate freight operations with our own drivers and staff. This page explains what information we collect, how we use it, and how SMS consent works.
What we collect
We collect only the minimum contact information needed to operate the fleet:
- Name of the driver or staff member.
- Mobile phone number of the driver or staff member.
We do not collect or message the general public through this program. It is limited to people who work with Flash Horse Trucking.
How we use it
Phone numbers are used exclusively to send operational messages tied to active work. Specifically:
- Dispatch coordination and driver communication.
- Load assignments and rate-confirmation details (without rate amounts in driver-facing messages).
- Pickup and delivery instructions, appointments, and status updates.
- Fuel guidance and fuel-stop coordination.
- HOS and safety notices (Hours-of-Service reminders, compliance, and safety alerts).
No sharing. No marketing.
Driver and staff phone numbers are never sold, rented, or shared with third parties for their own use, and are never used for marketing, advertising, or promotional messaging. We use numbers only to run our operation. Numbers may be processed by the messaging carriers and platforms we use strictly to deliver our operational messages (for example, our SMS/WhatsApp provider), and for no other purpose.
SMS consent & opt-in
Drivers and staff provide consent to receive operational SMS messages when they give their mobile number during onboarding with Flash Horse Trucking. Consent can also be given at any time by texting START to our number.
Message frequency varies based on operational activity. Message and data rates may apply. Opting out of SMS does not affect employment or contractor status; it only stops automated text messaging. To opt back in after opting out, text START again.
Data retention & security
We retain contact information only while it is needed to operate the fleet and to meet our legal and regulatory obligations as an FMCSA-authorized motor carrier. Access is restricted to dispatch and operations personnel.
Contact
Questions about this policy or your information? Contact us at [email protected] or +1 305-505-7666.
Last updated June 11, 2026